MikaN 24 Mayıs 2013 Share 24 Mayıs 2013 Selam arkadaşlar ; Arkadaşımın ödevi ile ilgili çevirmem gereken aşağıdaki yazı var. Maalesef boş bulunup hallederim dedim ama vaktim yok İş yerinde oraya buraya koşturmaktan açıp bakamıyorum. aşağıya direkt yazdım konuyu. Rica etsem biri bunu benim için pazar'a kadar çevirebilir mi ? Eğer yardımcı olursanız dileyin benden ne dilerseniz 5. Discussion : balancing competing management approaches 5. Tartışma : Dengeleyici rakip yönetim yaklaşımları Esnek ve kontrollü rekabet değerleri In this contribution, we have developed a conceptual framework to investigate the way project managers balance management approaches that are aimed at the competing values of control and flexibility. If they do not succeed in accomplishing this balance, this may cause problems in the realisation of these complex engineering projects. Therefore lessons regarding the balancing of management approaches can serve as point of departure for recommendations for improvement. In the case of RandstadRail, the application of the framework resulted in the following observations: 1. The RandstadRail project was not guided by one management approach, but by quite a complicated mix. The project did not run into trouble because a Type I approach was used, neglecting complexity and uncertainty. Nor did the project management simply embrace a Type II approach, neglecting the need for control. Rather we found that various project aspects were managed using different approaches, and that attempts were made to counteract the one-sidedness of these approaches. Authorities and managers did try to seriously deal with both the need for control and flexibility. 2. The dominant management approaches that emerged in the project were often not the result of conscious decisions. Largely external conditions at the start of the project directed project management. The political momentum provided incentives to adopt functional Terms of Reference (Type II). The initiators could not afford the luxury of waiting for the specification of the ToR. For safety regulation, the lack of standards and the political will to decentralise responsibilities for safety ‘forced’ RandstadRail to adopt a Type II approach. The choice to manage the money and time dimension by a Type I approach resulted from the incentive structure, which arose from the combination of the lump-sum funding with the turn key contract for The Hague. Strictly money-based steering would therefore bring great reward. The broadly supported wish to minimise the interruption of regional public transport by the project also underpinned this Type I approach. 3. While not being able to control the management types that emerged in the project, to a certain extent the actors involved in the management of the project did develop counter arrangements, thus being mindful with regard to the drawbacks of the project set up. However, the results varied. The counter arrangements for the unbundling of relations (Type I), in some respects, work relatively well. Horizontal cooperation arrangements for instance help to deal with uncertainties by allowing scope changes, which–if not accepted–would have resulted in a suboptimal project. Nevertheless, the failure to relax the steering on time and budget, indicates a lack of balance and mindfulness. The counter arrangements to compensate for the Type II dominated systems integration and safety regulation remained underdeveloped. As a result, the drawbacks of the predominantly functional requirements in the TOR and the process-based safety approach were only partly compensated. This unbalance underlined quality and safety problems, resulting in the disturbances and accidents at the start of the operational phase. 4. A relation is apparent between management approaches and the types of project values (e.g. time, money, quality and safety). The easily quantifiable values money and time were managed in a Type I way. However, the “soft” and more complex values quality, scope and safety received a Type II approach. One could argue that predicting and controlling feeds straightforward on ‘hard values’ like time and money. These hard values are easily communicated to the world outside of the project (“the trains will run again on September 1st, 2006” and, “the project will cost €500 million”). Pressure from outside of the project consequently strengthens the Type I approach in the project (“you'd better deliver”), with the risk of crowding out Type II elements that have to secure ‘soft’ values. ‘Soft’ values need to be internalised in both the operation and the management. Actors involved in the RandstadRail project did pay attention to quality and safety at certain moments. However, decision makers did not oversee or did not commit themselves to the consequences for money and, especially, time. At critical moments–such as the planning and execution of the Conversion, Test and Trial Periods–the Type I approach appeared to eclipse the Type II style at the expense of quality and safety. When considering complex, large-scale engineering projects in general, the lesson learned is that project managers have limited possibilities to influence the set up of the project at the start. To a large extent earlier events, external conditions and decisions made by high ranked officials, administrators and politicians set the conditions for the project. However, actors involved in the project management may be aware of this one-sidedness of the set up and its pitfalls. In our study, at various occasions they have shown to be ‘mindful’. They consciously made decisions on how to deal with the onesidedness of emerging management approaches, trying to compensate for their drawbacks. These decisions may have considerable impact on the project performance, expressed in time, money, quality and safety. However, this ‘mindfulness’ of project managers will not be always present, nor does it guarantee success. Sometimes counter arrangements may remain relatively weak or counteracted strategies may not be implemented consistently, resulting in either too much control or too much flexibility. This eventually materialises into problems in performance, like for instance the one experienced in the RandstadRail project (derailment and interruptions). Balancing requirements for control and flexibility is a complicated and delicate task and the room to manoeuvre is often constrained. The set of countervailing strategies and arrangements to be developed is contingent, project specific and–given the dynamics of the project–of ongoing concern. Yorum bağlantısı Hemen paylaş More sharing options...
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